Terms and conditions and Privacy Policy

Ambrose Fox Limited is a Company registered in England and Wales under number 7086397. (“Ambrose Fox”, “We”, “Us”). Ambrose Fox Registered address is Towngate House, 2-8 Parkstone Road, Poole, BH15 2PW, United Kingdom. Ambrose Fox is registered as a Data Controller under the Data Protection Act 2018, registration number Z2838207.

Terms and Conditions

All users of the Ambrose Fox website agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright law, and is the property of Ambrose Fox. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Us or using Our Services. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Us. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Us. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ambrose Fox disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ambrose Fox does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ambrose Fox does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some territories do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Ambrose Fox shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the services, even if We have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that an Ambrose Fox service is mistakenly listed at an incorrect price, We reserve the right to refuse or cancel any orders placed for services listed at the incorrect price. Ambrose Fox reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is cancelled, Ambrose Fox shall issue a credit to your credit or debit card account in the amount paid.

Termination

These terms and conditions are applicable to you upon your accessing the site. These terms and conditions, or any part of them, may be terminated by Us without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Ambrose Fox may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Us.

Miscellaneous

Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ambrose Fox Services) must be commenced within one (1) year after the claim or cause of action arises. Ambrose Fox's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ambrose Fox may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Ambrose Fox or other contracted employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law, or common standards of decency. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Indemnification

You agree to indemnify, defend, and hold harmless Ambrose Fox, its officers, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Ambrose Fox may link to sites operated by third parties. However, even if the third party is affiliated with Us, We have no control over these linked sites, all of which have separate privacy and data collection practices, independent of Us. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Ambrose Fox seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well, including notifying us if a specific link does not work.

Privacy Policy

Ambrose Fox is committed to protecting your Personal Data and this Privacy Policy governs the collection and usage by Us of your personal information meaning any information which personally identifies you e.g. your e-mail address, name, address, telephone number (your “Personal Data”).

Through your use of the Ambrose Fox Service, We may also collect information from you about third parties. If you do provide Us with personal information about third parties you must ensure that you are authorised to disclose that information and that, We may collect, use and disclose such information for the purposes described in this Policy, without Us taking any further steps required by applicable data protection or privacy laws.

You must take all reasonable steps to ensure that the individual concerned has provided you with the necessary consents for their personal information to be provided to Us, the reason for the collection of their personal data and how they can contact Us to access/obtain a copy of the data that We hold on them.

The defined terms in this Privacy Policy are to help you decide whether to share your personal data with Us or not. By accessing our Website and using our Service you consent to the terms of this Policy and agree to be bound by it.

Use of your Personal Data

Ambrose Fox collects and processes your Personal Data for the following purposes:

To personalise your site experience and to allow us to deliver the type of content most appropriate to you;
To send you marketing information relating to Ambrose Fox that may be of interest to you;

Sharing your Personal Data

We do not sell, rent or lease its customer lists to third parties. We will only share your Personal Data with your consent, unless we are legally required to do so, or to defend Our assets.

We may share your Personal Data with such third parties to provide you with the Service such as Our hosting or payment processing partners. Such partners may be required to contact you to:

Provide Service Support as required to resolve Service problems;
Provide you with updates on Service improvements and enhancements;
Process your payments for the Service.

Ambrose Fox may disclose your Personal Data to any member of its group, (group as defined in the Companies Act 2006), that is the holding company and any subsidiaries. If We sell or purchases any business or assets, then We may disclose your Personal Data to any prospective purchaser or seller of the business or assets. In the event of Us selling its business or assets to a prospective purchaser then your Personal Data will be transferred to the prospective purchaser.

Ambrose Fox is not responsible for the protection of any of your Personal Data where you have made it publicly available.

Protecting your Personal Data

We take all reasonable precautions to protect your Personal Data in accordance with data protection legislation.

We use secure hosting partners that have Secure Socket Layer (SSL) Certificates to host and protect your Personal Data and all your Personal Data transferred from you and the Service is fully encrypted. Our servers, and that of our Processors are usually based within the United Kingdom or European Economic Area (EEA). For the purposes of load balancing or business continuity, server location may be switched to a Processor outside the EEA when necessary to maintain continuation of service. In those cases, We will still take all reasonable steps to ensure that your Personal Data is secure, and that the Processors involved maintain a level of data security that is adequate to satisfy UK data protection law.

Your Personal Data is transferred across the Internet which is not a fully secure environment. So, although We take all reasonable precautions to protect your Personal Data, We cannot provide you with a full guarantee that your Personal Data is always secure, and therefore using the Service is at your own risk.

In the event of a breach of data security and that any of your Personal data has been accessed, stolen, lost, corrupted, copied etc by a third party We will inform you of the event as per data protection statutory requirements.

Personal Data Integrity

By using the Service, it is your responsibility to ensure that the Personal Data transferred to Us by you is accurate and complete.

We shall use best endeavours to ensure that the Personal Data displayed in the Service is accurate. However, you agree not to hold Ambrose Fox liable for any errors or omissions in your data displayed in the Service. You further agree to notify Us of any such errors or omissions so that We can take the necessary corrective action by writing to Us at the registered address given in the header.

Transactional Data Retention

Following expiration or termination of the Service, We may immediately deactivate your account and terminate your access to the Service. We will have no further obligation to maintain your Personal Data, except where required to do so for legal, contractual and legitimate interests. We may thereafter, unless legally prohibited, delete all your Personal Data in Our systems or otherwise in its possession or under Our control.

If you require access to or a copy of any of your Personal Data after termination, then We may provide you with a file of the Personal Data within one calendar month following the request, unless your data has already been deleted. In that scenario, we will inform you of that status.

Data Subject Access Requests (“SAR”)

Under data protection regulations you can make a request of what Personal Data we hold about you, or the purposes for processing, by writing to Us at Ambrose Fox Limited, 33 Basepoint Business Centre, Aviation Business Park, Enterprise Close, Bournemouth, BH23 6NX, United Kingdom along with proof of your identity. This should be an official document showing your signature, such as a passport or driving licence copy, together with a utility bill, or similar, not older than three months to verify your address. Whilst SARs are usually required to be provided by Us free of charge, We may charge a reasonable fee to take into account the administration costs of providing the information requested if We deem the request as being manifestly unfounded or excessive, (e.g. for repetitive requests or additional copies of the data). In those such cases, We are permitted to do so within data protection law.

We will respond to your request as soon as possible, but within the one calendar month statutory timescale as permitted by law If your request is deemed complex, or you request information that is processed by another party, or within an archival system, then we are permitted to extend the timescale to provide any such copies by an additional two calendar months. If this is the case, then we write to you to inform you that we may extend the fulfilment of your request.

Use of Cookies

Cookies are small files that a site or its service provider transfers to your computer through your Web browser, (if you allow it), that enables the site's or service provider's systems to recognise your browser type and capture and remember certain information. No Personal Data is stored in the cookies. They are also used to help Us understand use of the site to help us improve services. We also use cookies to help us compile aggregated anonymised data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to further use the information collected on our behalf except to help us conduct and improve our business, and all data is limited to an anonymised format.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your Internet browser settings. Each browser type is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to as many features that make your site experience more efficient, and some of our services may not function properly.

Changes to this Policy

We may amend this Privacy Policy from time to time and we request that you view this Policy periodically by visiting Our website to check current versions and applicability. We will inform you of any significant changes to this Policy by email if any significant changes are made. However, your continued use of the Service will be deemed as your acceptance of any changes to the Privacy Policy.

Complaints and Contact Information

If you have any complaints or comments regarding Our handling of your Personal Data then please write to Our Data Protection Officer at Ambrose Fox Limited, 33 Basepoint Business Centre, Aviation Business Park, Enterprise Close, Bournemouth, BH23 6NX, United Kingdom.

For more information on data subject rights, you may contact the Information Commissioner’s Office via their website www.ico.org.uk, and whose contact details are:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO telephone number: 0303 123 1113.

Last updated 6th May 2021